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SERVICE STAR INDONESIA

Tahun 2016

SERVICE STAR AWARD : FRONTLINER

Walk in Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Bank Jtrust Indonesia, Tbk

Bronze

Contact Center

No. Company Number of Servis Star

1

PT Matahari Department Store

Gold

2

PT Global Digital Niaga

Silver

3

PT Bank Central Asia, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

The Most Grooming

2

PT Federal International Finance

The Most Friendly

3

PT Bank Central Asia,Tbk

The Most Caring

4

PT Dwidaya World Wide (Dwidaya Tour)

The Most Punctual

5

BPJS Ketenagakerjaan

The Most Attentive

6

PT Permata Bank

The Most Energetic

7

PT Bank Central Asia, Tbk

The Most Passionate

8

PT Bank Central Asia, Tbk

The Most Valuable

9

PT Permata Bank

The Most Improved

10

PT Permata Bank

The Most Constructive

11

PT Federal International Finance

The Most Dependable

12

PT Bank Central Asia,Tbk

The Most Hardworking

13

PT Bank Central Asia,Tbk

The Most Enthusiastic

14

BPJS Ketenagakerjaan

The Most Deligent

15

PT Bank Central Asia,Tbk

The Most Influential

SERVICE STAR AWARD : TEAM LEADER

Walk in Center & Contact Center

No. Company Number of Servis Star

1

PT Federal International Finance

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Matahari Department Store

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

The Most Punctual

2

PT Bank Central Asia,Tbk

The Most Valuable

3

PT Permata Bank

The Most Inspiring

4

PT Permata Bank

The Most Influential

5

PT Permata Bank

The Most Caring

6

PT Permata Bank

The Most Dependable

7

PT Bank Central Asia,Tbk

The Most Attentive

8

PT Bank Central Asia,Tbk

Case Study Terbaik

SERVICE STAR AWARD : SUPERVISOR / ASS MANAGER

Walk in Center & Contact Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Federal International Finance

Bronze

The Most

No. Company Number of Servis Star

1

PT Federal International Finance

The Most Analytical

2

PT Federal International Finance

The Most Punctual

3

PT Bank Central Asia,Tbk

The Most Influential

4

PT Matahari Department Store

The Most Attentive

5

PT Federal International Finance

Case Study Terbaik

SERVICE STAR AWARD : MANAGER

Walk in Center & Contact Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Matahari Department Store

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

The Most Inspiring

2

PT Bank Central Asia,Tbk

Case Study Terbaik

RELATIONSHIP SERVICE AWARD

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Matahari Department Store Tbk

Silver

3

PT Bank Central Asia, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

The Most Connecting

2

PT Bank Central Asia,Tbk

The Most Convincing

SERVICE CULTURAL AND ART AWARD : SERVICE SPEECH

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

SERVICE CULTURAL AND ART AWARD : SERVICE UNIFORM DESIGN

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

Gold

2

PT Bank Central Asia,Tbk

Silver

SERVICE CULTURAL AND ART AWARD : SERVICE CHEERS

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

Gold

2

PT Matahari Department Store

Silver

3

PT Bank Central Asia,Tbk

Bronze

GRAND CHAMPION 2016

No. Company Number of Servis Star

1

PT Bank Central Asia,Tbk

Grand Champion 1

2

PT Matahari Department Store

Grand Champion 2

3

PT Bank Central Asia,Tbk

Grand Champion 3

Tahun 2015

SERVICE STAR AWARD : FRONTLINER

Walk in Center

No. Company Number of Servis Star

1

PT Matahari Department Store

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Permata Bank, Tbk

Bronze

Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Permata Bank, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Grooming

2

PT Bank Central Asia, Tbk

Empowered

3

PT Bank Central Asia, Tbk

Attentive

4

PT Bank Central Asia, Tbk

Passionate

5

PT Bank Central Asia, Tbk

Valuable

6

PT Federal International Finance

Improved

7

PT Bank Central Asia, Tbk

Dependable

8

PT Bank Central Asia, Tbk

Punctual

9

PT Bank Central Asia, Tbk

Influential

10

PT Federal International Finance

Caring

SERVICE STAR AWARD : TEAM LEADER

Walk in Center dan Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Matahari Department Store

Bronze

3

PT Permata Bank, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT Kereta Api Indonesia

Inspiring

2

PT Permata Bank, Tbk

Passionate

3

PT Federal International Finance

Dependable

4

PT Bank Central Asia, Tbk

Valuable

5

PT Matahari Department Store

Empowered

6

PT Commonwealth Life

Improved

7

PT Kereta Api Indonesia

Punctual

8

PT Bank Central Asia, Tbk

Enthusiastic

Case Study of The Year

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

CASE STUDY "TERBAIK"

GRAND CHAMPION 2015

No. Company Number of Servis Star

1

PT Bank Central Asia Tbk

GRAND CHAMPION 1

2

PT Matahari Department Store Tbk

GRAND CHAMPION 2

3

PT Permata Bank Tbk

GRAND CHAMPION 3

4

PT Federal International Finance

GRAND CHAMPION 4

5

PT Kereta Api Indonesia

GRAND CHAMPION 5

6

PT Commonwealth Life

GRAND CHAMPION 6

Tahun 2014

SERVICE STAR AWARD : FRONTLINER

Walk in Center

No. Company Number of Servis Star

1

PT.TELEKOMUNIKASI SELULER

Gold

2

PT. BANK CENTRAL ASIA,Tbk

Silver

3

PT.ASTRA INTERNATIONAL TBK-DAIHATSU

Bronze

Call Center

No. Company Number of Servis Star

1

PT. COMMONWEALTH LIFE

Gold

2

PT. BANK CENTRAL ASIA,Tbk

Silver

3

PT. BANK CENTRAL ASIA,Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT. MATAHARI DEPARTEMENT STORE, TBK

THE MOST GROOMING

2

PT. FEDERAL INTERNATIONAL FINANCE

THE MOST EMPOWERED

3

PT. BANK CENTRAL ASIA,Tbk

THE MOST ATTENTIVE

4

PT. BANK CENTRAL ASIA,Tbk

THE MOST PASSIONATE

5

PT. BANK CENTRAL ASIA,Tbk

THE MOST VALUABLE

6

PT. BANK NUSANTARA PARAHYANGAN, Tbk

THE MOST IMPROVED

7

PT. PERMATA BANK, Tbk

THE MOST DEPENDABLE

8

PT. BANK NUSANTARA PARAHYANGAN, Tbk

THE MOST PUNCTUAL

9

PT. BANK BJB

THE MOST INFLUENTIAL

10

PT. ASTRA INTERNATIONAL TBK-DAIHATSU

THE MOST CARING

SERVICE STAR AWARD : TEAM LEADER

Walk in Center

No. Company Number of Servis Star

1

PT. BANK PERMATA, Tbk

Gold

2

PT. TELEKOMUNIKASI SELULER

Silver

3

PT. MATAHARI DEPT. STORE, Tbk

Bronze

Call Center

No. Company Number of Servis Star

1

PT. TELEKOMUNIKASI SELULER

Gold

2

PT. BANK CENTRAL ASIA, Tbk

Silver

3

PT. BANK CENTRAL ASIA, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT. JASA MARGA

THE MOST INSPIRING

2

PT. BANK NUSANTARA PARAHYANGAN

THE MOST CARING

3

PT. BANK CENTRAL ASIA, Tbk

THE MOST ATTENTIVE

4

PT. TELEKOMUNIKASI SELULER

THE MOST PASSIONATE

5

PT. BANK PERMATA, Tbk

THE MOST DEPENDABLE

6

PT. TELEKOMUNIKASI SELULER

THE MOST ANALYTICAL

7

PT. INFO CAHAYA HERO

THE MOST INFLUENTIAL

8

PT. TELEKOMUNIKASI SELULER

THE MOST VALUABLE

9

PT. JASA MARGA

THE MOST EMPOWERED

10

PT. PARIS FOOD HERITAGE

THE MOST IMPROVED

11

PT. PERMATA BANK, Tbk

THE MOST PUNCTUAL

12

PT. BANK CENTRAL ASIA, Tbk

THE MOST ENTHUSIASTIC

Case Study of The Year

No. Company Number of Servis Star

1

PT. TELEKOMUNIKASI SELULER

CASE STUDY "TERBAIK"

SERVICE STAR AWARD : MANAGER

Walk in Center & Call Center

No. Company Number of Servis Star

1

PT. BANK CENTRAL ASIA, Tbk

Gold

2

PT. BANK CENTRAL ASIA, Tbk

Silver

3

PT. MATAHARI DEPT. STORE, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT.UNIMAX POWER

THE MOST ANALYTICAL

2

PT. BANK CENTRAL ASIA, Tbk

THE MOST INFLUENTIAL

3

PT. BANK CENTRAL ASIA, Tbk

THE MOST ATTENTIVE

Case Study of The Year

No. Company Number of Servis Star

1

PT Matahari Dept. Store

CASE STUDY "TERBAIK"

SERVICE STAR AWARD : SUPERVISOR/ASS. MANAGER

Walk in Center & Call Center

No. Company Number of Servis Star

1

PT. MATAHARI DEPT. STORE, Tbk

Gold

2

PT. BANK CENTRAL ASIA, Tbk

Silver

3

PT. TELEKOMUNIKASI SELULER

Bronze

The Most

No. Company Number of Servis Star

1

PT. BANK CENTRAL ASIA, Tbk

THE MOST PUNCTUAL

2

PT. TELEKOMUNIKASI SELULER

THE MOST INFLUENTIAL

3

PT. BANK CENTRAL ASIA, Tbk

THE MOST ATTENTIVE

Case Study of The Year

No. Company Number of Servis Star

1

PT Matahari Dept. Store

CASE STUDY "TERBAIK"

RELATIONSHIP SERVICE AWARD

No. Company Number of Servis Star

1

PT. BANK CENTRAL ASIA,Tbk

Gold

2

PT. BANK CENTRAL ASIA,Tbk

Silver

3

PT. BANK CENTRAL ASIA,Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT. BANK CENTRAL ASIA,Tbk

THE MOST DEPENDABLE

2

PT. BANK CENTRAL ASIA,Tbk

THE MOST CHARMING

3

PT. BANK CENTRAL ASIA,Tbk

THE MOST CONVINCING

SERVICE CULTURAL AND ART AWARD : SERVICE SPEECH

No. Company Number of Servis Star

1

PT. BANK CENTRAL ASIA, Tbk

Gold

2

PT. BANK CENTRAL ASIA,Tbk

Silver

3

PT. BANK CENTRAL ASIA,Tbk

Bronze

SERVICE CULTURAL AND ART AWARD : SERVICE UNIFORM DESIGN

No. Company Number of Servis Star

1

PT. MATAHARI DEPT. STORE, Tbk

Gold

2

PT. BANK CENTRAL ASIA,Tbk

Silver

3

PT. BANK CENTRAL ASIA,Tbk

Bronze

SERVICE CULTURAL AND ART AWARD : SERVICE CHEERS

No. Company Number of Servis Star

1

PT. MATAHARI DEPT. STORE, Tbk

Gold

2

PT. BANK CENTRAL ASIA,Tbk

Silver

3

PT. MATAHARI DEPT. STORE, Tbk

Bronze

GRAND CHAMPION 2014

No. Company Number of Servis Star

1

PT. BANK CENTRAL ASIA, Tbk

GRAND CHAMPION 1

2

PT. MATAHARI DEPT. STORE, Tbk

GRAND CHAMPION 2

3

PT. TELEKOMUNIKASI SELULAR

GRAND CHAMPION 3

4

PT. PERMATA BANK, Tbk

GRAND CHAMPION 4

5

PT. COMMONWEALTH LIFE

GRAND CHAMPION 5

6

PT. JASA MARGA (PERSERO), Tbk

GRAND CHAMPION 6

Tahun 2013

SERVICE STAR AWARD : FRONTLINER

Walk in Center

No. Company Number of Servis Star

1

PT Garuda Indonesia (Persero), Tbk

Gold

2

PT Bank Nusantara Parahyangan

Silver

3

PT Bank Central Asia, Tbk

Bronze

Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Bank Central Asia, Tbk

Bronze

Back Office

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Astra Internasional Daihatsu Sales Operation

Silver

3

PT Bank Central Asia, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT Astra Internasional Daihatsu Sales Operation

INFLUENTAL

2

PT Bank DKI

ATTENTIVE

3

PT FIF Group

CONSTRUCTIVE

4

PT FIF Group

VALUABLE

5

PT Jasa Marga (Persero)

IMPROVED

6

PT Bank Permata Tbk

DILIGENT

7

PT Garuda Indonesia (Persero), Tbk

GROOMING

8

PT Matahari Dept. Store

EMPOWERED

9

PT Matahari Dept. Store

ENERGETIC

10

PT Bank Central Asia, Tbk

CARING

11

PT Bank Central Asia, Tbk

DEPENDABLE

12

PT Bank Central Asia, Tbk

PASSIONATE

SERVICE STAR AWARD : TEAM LEADER

Walk in Center

No. Company Number of Servis Star

1

PT Xl Axiata, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Garuda Indonesia (Persero), Tbk

Bronze

Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Birotika Semesta (DHL)

Silver

3

PT Bank Central Asia, Tbk

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Nusantara Parahyangan

CARING

2

PT Xl Axiata, Tbk

ANALYTICAL

3

PT Birotika Semesta (DHL)

ATTENTIVE

4

PT Birotika Semesta (DHL)

IMPROVED

5

PT Jasa Marga (Persero)

EMPOWERED

6

PT Bank Permata Tbk

ORGANIZED

7

PT Bank Permata Tbk

PASSIONATE

8

PT Garuda Indonesia (Persero), Tbk

INFLUENTAL

9

PT Garuda Indonesia (Persero), Tbk

VALUABLE

10

PT Matahari Dept. Store

CONSTRUCTIVE

11

PT Matahari Dept. Store

INSPIRING

12

PT Matahari Dept. Store

COMMITED

13

PT Bank Central Asia, Tbk

DEPENDABLE

14

PT Bank Central Asia, Tbk

ENTHUSIASTIC

15

PT Bank Central Asia, Tbk

PUNCTUAL

Case Study of The Year

No. Company Number of Servis Star

1

PT Jasa Marga (Persero)

CASE STUDY "TERBAIK"

2

PT Bank Central Asia, Tbk

CASE STUDY "TERBAIK"

SERVICE STAR AWARD : MANAGER

Walk in Center

No. Company Number of Servis Star

1

PT Matahari Dept. Store

Gold

2

PT Xl Axiata, Tbk

Silver

3

PT Bank Central Asia, Tbk

Bronze

Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

The Most

No. Company Number of Servis Star

1

PT Bank Permata Tbk

INSPIRING

2

PT Garuda Indonesia (Persero), Tbk

INSPIRING

3

PT Matahari Dept. Store

THE BEST PRESENTER

4

PT Bank Central Asia, Tbk

ANALYTICAL

Case Study of The Year

No. Company Number of Servis Star

1

PT Matahari Dept. Store

CASE STUDY "TERBAIK"

GUARD SERVICE STAR AWARD

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

CRM TALENT AWARD : FRONTLINER (BRONZE)

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

CRM TALENT AWARD : TEAM LEADER (SILVER)

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Internasional Indonesia

Silver

3

PT Bank Central Asia, Tbk

Bronze

CRM TALENT AWARD : MANAGER (GOLD)

No. Company Number of Servis Star

1

PT Bank Internasional Indonesia

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Bank Internasional Indonesia

Bronze

The Most

No. Company Number of Servis Star

1

PT Commonwealth Life

EAGER

2

PT Commonwealth Life

IMPROVED

3

PT Bank Central Asia, Tbk

CONNECTING

4

PT Bank Central Asia, Tbk

CONVINCING

5

PT Bank Central Asia, Tbk

DEPENDABLE

GRAND CHAMPION 2013

No. Company Number of Servis Star

1

PT Bank Central Asia Tbk

GRAND CHAMPION 1

2

PT Matahari Department Store Tbk

GRAND CHAMPION 2

3

PT Garuda Indonesia (Persero) Tbk

GRAND CHAMPION 3

4

PT Bank Internasional Indonesia Tbk

GRAND CHAMPION 4

5

PT Xl Axiata Tbk

GRAND CHAMPION 5

6

PT Birotika Semesta (DHL)

GRAND CHAMPION 6

Tahun 2012

SERVICE STAR AWARD : FRONTLINER

Walk in Center

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

Gold

2

PT Federal International Finance

Silver

3

PT Bank DKI

Bronze

Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Aplikanusa Lintasarta

Silver

3

PT Telekomunikasi Indonesia

Bronze

Back Office

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Aplikanusa Lintasarta

Bronze

The Most

No. Company Number of Servis Star

1

PT Garuda Indonesia

ATTENTIVE

2

PT Bank Central Asia, Tbk

ATTENTIVE

3

PT Garuda Indonesia

CARING

4

PT Matahari Department Store

CARING

5

PT Bank Central Asia, Tbk

ENERGETIC

6

PT Federal International Finance

ENERGETIC

7

PT Matahari Departement Store

FRIENDLY

8

PT Telekomunikasi Indonesia

FRIENDLY

9

PT Bank Central Asia, Tbk

GROOMING

10

PT Garuda Indonesia

GROOMING

11

PT Jasa Marga (Persero), Tbk

IMPROVED

12

PT Telekomunikasi Indonesia

IMPROVED

13

PT Garuda Indonesia

PUNCTUAL

14

PT Bank Central Asia, Tbk

PUNCTUAL

15

PT Jasa Marga (Persero), Tbk

VALUABLE

16

PT Astra Internasional Daihatsu Sales Operation

VALUABLE

SERVICE STAR AWARD : TEAM LEADER

Walk in Center

No. Company Number of Servis Star

1

PT Matahari Departement Store

Gold

2

PT Hutchison CP Telecommunications

Silver

3

PT Bank Central Asia, Tbk

Bronze

Call Center

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Birotika Semesta (DHL)

Bronze

The Most

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

CONSTRUCTIVE

2

PT Aplikanusa Lintasarta

ANALYTICAL

3

PT Aplikanusa Lintasarta

ENTHUSIASTIC

4

PT Aplikanusa Lintasarta

EMPOWERED

5

PT Aplikanusa Lintasarta

DEPENDABLE

6

PT Bank Central Asia, Tbk

IMPROVED

7

PT Bank Permata, Tbk

VALUABLE

8

PT Jasa Marga (Persero), Tbk

PUNCTUAL

9

PT Bank Permata, Tbk

COMMITTED

10

PT Jasa Marga (Persero), Tbk

INFLUENTIAL

11

PT Garuda Indonesia

CARING

12

PT Garuda Indonesia

PASSIONATE

13

PT Garuda Indonesia

ORGANIZED

14

PT Garuda Indonesia

INSPIRING

15

PT Paris Food Heritage

ATTENTIVE

Case Study of The Year

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

CASE STUDY "TERBAIK"

2

PT Aplikanusa Lintasarta

CASE STUDY "TERBAIK"

3

PT Aplikanusa Lintasarta

CASE STUDY "TERBAIK"

SERVICE STAR AWARD : MANAGER

Walk in Center

No. Company Number of Servis Star

1

PT Telekomunikasi Indonesia

Gold

2

PT Aplikanusa Lintasarta

Silver

3

PT Garuda Indonesia

Bronze

Call Center

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Aplikanusa Lintasarta

Silver

3

PT Aplikanusa Lintasarta

Bronze

The Most

No. Company Number of Servis Star

1

PT Telekomunikasi Indonesia

THE BEST PRESENTER

2

PT Aplikanusa Lintasarta

ANALYTICAL

3

PT Bank Permata, Tbk

INSPIRING

4

PT Lippo General Insurance

INSPIRING

5

PT Hutchison CP

INSPIRING

6

PT Bank Central Asia, Tbk

INSPIRING

Case Study of The Year

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

CASE STUDY "TERBAIK"

2

PT Telekomunikasi Indonesia

CASE STUDY "TERBAIK"

3

PT Garuda Indonesia

CASE STUDY "TERBAIK"

GUARD SERVICE STAR AWARD

No. Company Number of Servis Star

1

PT Telekomunikasi Indonesia

Gold

2

PT Aplikanusa Lintasarta

Silver

3

PT Aplikanusa Lintasarta

Bronze

CRM TALENT AWARD : FRONTLINER (BRONZE)

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

Gold

2

PT Aplikanusa Lintasarta

Silver

3

PT Bank Central Asia, Tbk

Bronze

CRM TALENT AWARD : TEAM LEADER (SILVER)

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Bank Central Asia, Tbk

Silver

3

PT Aplikanusa Lintasarta

Bronze

CRM TALENT AWARD : MANAGER (GOLD)

No. Company Number of Servis Star

1

PT Bank Central Asia, Tbk

Gold

2

PT Telekomunikasi Indonesia

Silver

3

PT Bank Internasional Indonesia

Bronze

The Most

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

IMPROVED

2

PT Bank Artha Graha Internasional, Tbk

DEPENDABLE

3

PT Aplikanusa Lintasarta

CONNECTING

4

PT Aplikanusa Lintasarta

EAGER

5

PT Bank Central Asia, Tbk

CONVINCING

GRAND CHAMPION 2012

No. Company Number of Servis Star

1

PT Aplikanusa Lintasarta

GRAND CHAMPION 1

2

PT Bank Central Asia, Tbk

GRAND CHAMPION 2

3

PT Telekomunikasi Indonesia

GRAND CHAMPION 3

4

PT Garuda Indonesia

GRAND CHAMPION 4

5

PT Matahari Departement Store

GRAND CHAMPION 5

6

PT Jasa Marga (Persero), Tbk

GRAND CHAMPION 6

Tahun 2011

Category : Walk In Center

Tingkatan: Frontliner

No. Company Number of Servis Star
1. PT Bank Central Asia, Tbk Gold
2. PT Askes (Persero) Silver
3. PT Yamaha Motor Kencana Indonesia Bronze

Tingkatan: Team Leader

No. Company Number of Servis Star
1. PT Telekomunikasi Selular Gold
2. PT Bank Permata, Tbk Silver
3. PT Jasa Marga Bronze

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Aplikanusa Lintasarta Gold
2. PT Askes (Persero) Silver
3. PT LG Electronics Indonesia Bronze

Category : Call Center

Tingkatan: Frontliner

No. Company Number of Servis Star
1. PT Telekomunikasi Selular, Tbk Gold
2. PT BRI Syariah Silver
3. PT Bank Central Asia, Tbk Bronze

Tingkatan: Team Leader

No. Company Number of Servis Star
1. PT XL Axiata, Tbk Gold
2. PT Bank Central Asia, Tbk Silver
3. PT Telekomunikasi Indonesia Bronze

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Bank Central Asia, Tbk Gold
2. PT Askes (Persero) Silver
3. PT Hutchison CP Telecommunications Bronze

THE MOST FRONTLINER

No. Company Number of Servis Star
1. The MOST Grooming : PT Matahari Dept. Store dan PT BRI Syariah  
2. The MOST Friendly : PT Matahari Dept. Store dan PT Bank Permata, Tbk  
3.

The MOST  Punctual  :  PT Jasa marga dan PT Infomedia Nusantara

 
4.

The MOST  Hardworking  :  PT XL Axiata  dan PT Yamaha Motor Kencana Indonesia

 
5.

The MOST  Enthusiastic :  PT Bina Busana Internusa   dan PT Telekomunikasi Selular

 
6. The MOST Attentive : PT Astra Honda Motor dan PT Astra Honda Motor  
7. The MOST Caring : PT Federal International Finance dan PT Bank Central Asia, Tbk  
8. The MOST Dependable : PT Bank Central Asia, Tbk PT Federal International Finance  
9.

The MOST  Constructive  :  PT Telekomunikasi Selular dan PT Telekomunikasi Selular

 
10. The MOST Diligent : PT Yamaha Motor Kencana Indonesia dan PT Bank Artha Graha International, Tbk  
11. The MOST Influential : PT Askes (Persero) dan PT Bank Central Asia, Tbk  
12.

The MOST  Valuable  :  PT Aplikanusa Lintasarta dan PT Telekomunikasi Indonesia

 
13.

The MOST  Passionate  :  PT Telekomunikasi Selular dan PT Bank Permata, Tbk

 
14.

The MOST  Improved  :  PT Aplikanusa Lintasarta dan PT Bank ANZ

 

THE MOST TEAM LEADER

No. Company Number of Servis Star
1. The MOST Punctual : PT Telekomunikasi Indonesia  
2. The MOST Organized : PT Infomedia Nusantara  
3. The MOST Committed : PT Askes (Persero)  
4. The MOST Enthusiastic : PT Telekomunikasi Selular  
5. The MOST Attentive : PT Telekomunikasi Indonesia  
6. The MOST Caring : PT Bank Central Asia, Tbk  
7. The MOST Dependable : PT Aplikanusa Lintasarta  
8. The MOST Analytical : PT Adira Dinamika Multifinance  
9. The MOST Inspiring : PT Jasa marga  
10. The MOST Influential : PT Jasa marga  
11. The MOST Empowered : PT Askes (Persero)  
12. The MOST Valuable : PT Telekomunikasi Selular  
13. The MOST Passionate : PT Astra Honda Motor  
14. The MOST Improved : PT Bank Permata, Tbk  

THE MOST MANAGER

The MOST INSPIRING

No. Company Number of Servis Star
1. The MOST Analytical : PT Telekomunikasi Indonesia  
2. The MOST Inspiring : PT Indonusa Telemedia  
3. The MOST Inspiring : PT Askes (Persero)  
4. The MOST Inspiring : PT Telekomunikasi Indonesia  
5. The MOST Inspiring : PT Bank Permata, Tbk  
6. The MOST Inspiring : PT Telekomunikasi Selular  
7. The MOST The Best Presenter : PT Acer Indonesia  

CASE STUDY OF THE YEAR

TINGKATAN TEAM LEADER

No. Company Number of Servis Star
1. PT XL Axiata, Tbk  
2. PT Jasa Marga  
3. PT Aplikanusa Lintasarta  

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Acer Indonesia  
2. PT Aplikanusa Lintasarta  
3. PT Hutchison CP Telecommunications  

 

Category : Back Office

No. Company Number of Servis Star
1. PT Aplikanusa Lintasarta  

Category : CRM TALENT AWARD

A. BRONZE (STAFF)

No. Company Number of Servis Star
1. PT Bank Artha Graha International, Tbk Bold
2. PT Askes (Persero) Silver
3. PT Askes (Persero) Bronze

B. SYLVER (TEAM LEADER)

No. Company Number of Servis Star
1. PT Askes (Persero) Bold
2. PT Aplikanusa Lintasarta Silver
3. PT Bank Central Asia, Tbk Bronze

C. GOLD (MANAGER)

No. Company Number of Servis Star
1. PT XL Axiata, Tbk Bold
2. PT Aplikanusa Lintasarta Silver
3. PT Bank Central Asia, Tbk Bronze

Tahun 2010

Category : Walk In Center

Tingkatan: Frontliner

No. Company Number of Servis Star
1. PT Bank Permata Gold
2. PT Adira Multi Finance Silver
3. PT Bank Central Asia,Tbk Bronze

Tingkatan: Team Leader

No. Company Number of Servis Star
1. PT Bank Central Asia,Tbk Gold
2. PT Asuransi Kesehatan Indonesia Silver
3. PT Telekomunikasi Selular, Tbk Bronze

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Telekomunikasi Indonesia Gold
2. PT Telekomunikasi Selular, Tbk Silver
3. PT LG Electronics Indonesia Bronze

Category : Call Center

Tingkatan: Frontliner

No. Company Number of Servis Star
1. PT Telekomunikasi Selular, Tbk Gold
2. PT Bank Central Asia,Tbk Silver
3. PT Bakrie Telecom Bronze

Tingkatan: Team Leader

No. Company Number of Servis Star
1. PT Telekomunikasi Selular, Tbk Gold
2. PT Aplikanusa Lintasarta Silver
3. PT Bakrie Telecom Bronze

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Telekomunikasi Indonesia Gold
2. PT Bank Central Asia,Tbk Silver
3. PT Hutchison Telecom Indonesia Bronze

THE MOST FRONTLINER

No. Company Number of Servis Star
1. The MOST GROOMING :PT Telekomunikasi Selular dan PT XL Axiata  
2. The MOST FRIENDLY :PT Telekomunikasi Selular dan PT Yamaha Motor Kencana Indonesia  
3. The MOST CARING :PT Asuransi Kesehatan Indonesia dan PT Asuransi Kesehatan Indonesia  
4. The MOST ACTIVE : PT Matahari Putra Prima dan PT Astra Honda Motor  
5. The MOST ATTENTIVE :PT Bank Central Asia dan PT Jasa Marga  
6. The MOST ENERGETIC :PT Telekomunikasi Selular dan PT Aplikanusa Lintasarta  
7. The MOST PASSIONATE: PT BRI Syariah dan PT Telekomunikasi Selular  
8. The MOST VALUEABLE :PT Bank Permata dan PT Yamaha Motor Kencana Indonesia  
9. The MOST IMPROVED :MestikaDewiGintingdan Handy Harjo  

THE MOST TEAM LEADER

No. Company Number of Servis Star
1. The MOST AWESOME :PT Bank Central Asia  
2. The MOST CARING :PT Telekomunikasi Indonesia  
3. The MOST ATTENTIVE :PT Telekomunikasi Selular  
4. The MOST PASSIONATE :PT Asuransi Kesehatan Indonesia  
5. The MOST ORGANIZED :PT Hewled Packard Indonesia  
6. The MOST ANALYTICAL :PT Aplikanusa Lintasarta  
7. The MOST INFLUENTIAL :PT Jasa Marga  
8. The MOST VALUEABLE : PT Index Furnishing  
9. The MOST EMPOWERED :PT XL Axiata  
10. The MOST IMPROVED :PT Bank Central Asia  

THE MOST MANAGER

The MOST INSPIRING

No. Company Number of Servis Star
1. PT Home Center Indonesia  
2. PT XL Axiata  
3. PT Asuransi Kesehatan Indonesia  

CASE STUDY OF THE YEAR

TINGKATAN TEAM LEADER

No. Company Number of Servis Star
1. PT Aplikanusa Lintasarta  
2. PT Jasa Marga  
3. PT Bank Permata  

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Infomedia  
2. PT Telekomunikasi Indonesia  
3. PT XL Axiata  

Tahun 2009

Category : Walk In Center

Tingkatan: Frontliner

No. Company Number of Servis Star
1. PT Garuda Indonesia 1
2. PT Telekomunikasi Selular, Tbk 1
3. PT Asuransi Kesehatan Indonesia 1
4. PT Bank Central Asia,Tbk 1
5. PT Astra Honda Motor 1
6. PT Telekomunikasi Selular, Tbk 1

Tingkatan: Team Leader

No. Company Number of Servis Star
1. PT LG Electronics Indonesia  
2. PT Telekomunikasi Selular, Tbk  
3. PT Bank Permata  
4. PT Bank Central Asia,Tbk  
5. PT Meratus Line Shipping  
6. PT Jasa Marga  

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Hutchison Telecom Indonesia  
2. PT Bank Central Asia,Tbk  
3. PT Garuda Indonesia  
4. PT Asuransi Manulife  

Category : Call Center

Tingkatan: Frontliner

No. Company Number of Servis Star
1. PT Telekomunikasi Selular, Tbk  
2. PT Bakrie Telecom  
3. PT Bakrie Telecom  
4. PT Telekomunikasi Selular, Tbk  
5. PT Bank Mandiri  
6. PT Bank Central Asia,Tbk  

Tingkatan: Team Leader

No. Company Number of Servis Star
1. PT Bank Central Asia,Tbk  
2. PT Aplikanusa Lintasarta  
3. PT Bakrie Telecom  
4. PT Telekomunikasi Selular, Tbk  
5. PT Asuransi Allianz  
6. PT Telekomunikasi Selular, Tbk  

Tingkatan: Manager

No. Company Number of Servis Star
1. PT Bank Mandiri  
2. PT Bank Central Asia,Tbk  
3. PT Prudential Assurance  
4. PT Bank Central Asia,Tbk  

Tahun 2008

Kategori : Walk In Center

Tingkatan: Frontliner

No. Perusahaan Jumlah Servis Star
1. Astra Honda Motor, PT 2
2. Astra International – Daihatsu Sales Operation, PT 1
3. Asuransi Adira Dinamika, PT 4
4. Bank Ekonomi Rahardja, Tbk, PT 2
5. Bank Mandiri (Persero), Tbk, PT 2
6. Frank N Co Jewellery 2
7. Matahari Putra Prima, Tbk, PT 2
8. Telekomunikasi Selular, Tbk, PT 4

Tingkatan: Team Leader

No. Perusahaan Jumlah Servis Star
1. Bank Mandiri (Persero), Tbk, PT 2
2. Bina Busana Internusa, PT 1
3. Excelcomindo Pratama, Tb, PT 1
4. Jasa Marga (Persero), Tbk, PT 1
5. LG Electronics Indonesia, PT 1
6. Toko Babe 1

Tingkatan: Manager

No. Perusahaan Jumlah Servis Star
1. Bank Mandiri (Persero), Tbk, PT 2
2. Frank N Co Jewellery 1
3. Hutchison CP Telecom Indonesia, PT 2
4. Yamaha Motor Kencana Indonesia, PT 1

Kategori : Call Center

Tingkatan: Frontliner

No. Perusahaan Jumlah Servis Star
1. Astra Honda Motor, PT 1
2. Bank Central Asia, Tbk, PT 2
3. Bank Mandiri (Persero), Tbk 3
4. Excelcomindo Pratama, Tbk, PT 1
5. LG Electronics Indonesia, PT 2

Tingkatan: Team Leader

No. Perusahaan Jumlah Servis Star
1. Astra Honda Motor, PT 1
2. Bank Central Asia, Tbk, PT 1
3. Bank Mandiri (Persero), Tbk 2
4. MAA Life Assurance, PT 1
5. Yamaha Motor Kencana Indonesia, PT 1

Tingkatan: Manager

No. Perusahaan Jumlah Servis Star
1. Asuransi Adira Dinamika, PT 1
2. Bank Central Asia, Tbk, PT 1
3. Bank Mandiri (Persero), Tbk 1

Tahun 2006

Tingkatan: Frontliner

No. Perusahaan Jumlah Servis Star
1. Bank Central Asia, Tbk, PT 3
2. Bank Mandiri (Persero), Tbk, PT 3
3. Garuda Indonesia, PT 3

Tingkatan: Team Leader

No. Perusahaan Jumlah Servis Star
Belum Diadakan

Tingkatan: Manager

No. Perusahaan Jumlah Servis Star
Belum Diadakan

Tahun 2005

Tingkatan: Frontliner

No. Perusahaan Jumlah Servis Star
1. Garuda Indonesia, PT 3
2. Indonesia Satelit, Tbk, PT 3
3. Telekomunikasi Selular, Tbk, PT 3

Tingkatan: Team Leader

No. Perusahaan Jumlah Servis Star
Belum Diadakan

Tingkatan: Manager

No. Perusahaan Jumlah Servis Star
Belum Diadakan

Tahun 2004

Tingkatan: Frontliner

No. Perusahaan Jumlah Servis Star
1. Bank Mandiri (Persero), Tbk, PT 3
2. Bank Tabungan Negara (Persero), PT 3
3. Garuda Indonesia, PT 3

Tingkatan: Team Leader

No. Perusahaan Jumlah Servis Star
Belum Diadakan

Tingkatan: Manager

No. Perusahaan Jumlah Servis Star
Belum Diadakan